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At Carpet Ninja, we take great pride in our expertise and dedication to restoring the beauty of your carpets and upholstery. While our professional stain removal services are highly effective in treating a wide range of stains, it's important to note that not all stains can be completely eradicated.

Stains vary in nature, and factors such as the type of substance, the time it has been present, and the fabric's composition can influence the success of the removal process. Some stains may have penetrated deep into the fibers, causing permanent discoloration or damage.

Our experienced technicians will always make every effort to assess and address stains during our service. However, it's crucial for our clients to understand that certain stains may be challenging or impossible to fully eliminate.

We believe in transparency and strive to manage expectations realistically. If you have specific concerns about a particular stain, please feel free to discuss them with our team during the initial consultation. We are committed to providing honest assessments and recommending the best course of action for each unique situation.

While we cannot guarantee the removal of every stain, our goal is to deliver the highest level of care and achieve the best possible results for your carpets and upholstery.

Thank you for choosing Carpet Ninja for your cleaning needs.

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Frequently
asked questions

How is the price of carpet cleaning determined?
The price for the service is based on the complexity of the job and the condition of the carpet/upholstery.
Is it safe to use detergents in a home with pets and children?
Yes, absolutely. We only use eco products.
How long does the carpet take to dry and under which conditions will it dry faster?
On average it takes about 2 hours to dry a carpet after steam cleaning and 5-6 hours after deep cleaning.
How often do I need to clean the carpet?
We recommend doing a Steam Cleaning every 3-4 months , Deep Cleaning every 6-8 months.
Are blood/wine/coffee stains and other stubborn liquids removed from carpets and sofas?
For this type of stains to be removed from the carpet with eco remedies, they must be very fresh, but even then, the stains may not come out completely. Otherwise, at your request, we may use a not eco stain remover to remove the stain.
What is the difference between steam and deep cleaning?
Steam cleaning refreshes your carpet and only affects the top layer of the carpet. Deep cleaning is a professional carpet cleaning which consists of several stages and affects all layers of the carpet. For more information about the stages of cleaning you can read here.
How long will it take to clean the carpet?
The complexity of the work, the size of the rooms and the number of carpets plays a big role, but on average the work takes 1.5 hours.